What we collect, and what we do with it.

Who this is about

Sin City Rentals Management, a Las Vegas property management company operating sincityrentals-management.com. It covers this website, the owner and resident portals on it, and the email and text messages we exchange with you.

What we collect

If you ask for a rent analysis

• Your name, your email address, and the property address you are asking about.
• Optionally, how many rentals you own and anything you type into the note. Both are optional and the form works without them.
• Which page and campaign you arrived from — for example a Google Ads click identifier or a referring site. This tells us which advert produced an enquiry. It describes the visit, not you.
• A one-way cryptographic hash of the network address the request came from, used to stop the same source submitting the form repeatedly. We do not store the address itself, and the hash cannot be reversed back into one.

If you call or text us

Your phone number and what you send. We use it to answer you. We do not add it to a marketing list, we do not send campaign texts to it, and we do not sell or share it.

If you become an owner or resident with an account

• The records of the relationship: property and tenancy details, leases, payment and ledger entries, maintenance requests, documents, photographs, and the messages exchanged between you and us.
• Sign-in information — your email address, a session cookie while you are signed in, and single-use sign-in links sent to your email.
• Where the law requires it for tax reporting, a taxpayer identification number. These are encrypted with a key the server does not hold: the system can record one and cannot read it back. Only the last four digits are ever displayed.

Analytics

When analytics is enabled on this site, we record which pages were viewed and which controls were used — for example that a form was started or a phone number was tapped. These records carry no name, address, email, or anything typed into a form.

Analytics never runs inside the owner, resident, or management areas. Those addresses contain record identifiers, and sending them to a third party would disclose a customer’s information. The exclusion is built into the software as a list of what may be measured, so a new private page is excluded automatically.

Why we collect it

• To answer you, and to produce the rent analysis you asked for.
• To manage the property — which is the service, and most of the record exists because of it.
• To meet legal obligations, including Nevada trust-accounting and tax reporting requirements.
• To keep the site working: preventing repeated automated submissions, and understanding which pages are used.

Who we share it with

Categories of third parties who may receive information, and why:

• Hosting and infrastructure — the servers this site and its data run on.
• Email delivery — to send you the analysis, notices, and sign-in links.
• Text messaging — to send and receive text messages.
• Analytics and advertising measurement — when enabled, to count page views and interactions on the public pages.
• Payment processing — if and when online rent payment is enabled. Card and bank details would be handled by the processor and not stored by us.
• Vendors and contractors — for a property we manage, what a tradesperson needs to do the work.
• Professional and legal — accountants, attorneys, insurers, or a court or regulator where the law requires it.

We do not sell your information, and we do not rent or trade it for advertising. Nothing you give us is added to a mailing list you did not ask for.

Tracking across other websites

When analytics is enabled, the third-party services used to measure this site (Google Analytics and Google Ads measurement) may collect information about your activity across different websites over time. We do not do this ourselves and we do not receive that cross-site history. Most browsers allow you to block or delete the cookies these services use, and this site works normally if you do.

You can opt out of personalised advertising through your browser’s cookie controls, through Google’s Ads Settings, or at aboutads.info/choices.

We do not respond to browser Do Not Track signals, because there is no agreed standard for what a website should do when it receives one.

Some advertising platforms offer “advanced matching” or “enhanced conversions”, where an irreversibly hashed version of an email address or phone number is shared so the platform can tell whether its advertising reached you. This site does not currently do that. If that ever changes, this notice will say so before it starts, not afterwards.

Cookies and browser storage

• Signing in — a session cookie while you are signed in to a portal, and a cookie recording which area you are working in.
• Appearance — a cookie remembering whether you chose the light or dark theme.
• Campaign source — the page you first arrived on, kept in your browser for the length of the visit and discarded when you close the tab.
• Analytics — when enabled, cookies set by Google to count visits.

Reviewing, correcting, and stopping

Write to management@sincityrentals-management.com or call (725) 696-9808 and ask. Specifically, you can:

• Ask what we hold about you, and ask us to correct it if it is wrong.
• Ask us to delete it, subject to the retention rules below.
• Ask for a copy in a portable format.
• Ask us to stop using it for a particular purpose.
• Ask us to stop emailing or texting you.

If you are an owner or a resident with an account, much of your record is already visible to you when you sign in — the ledger, the statements, the messages, and the activity log — and you can read it there at any time.

Where we manage a property for you or you rent from us, some records must be kept even after a request. Nevada requires a broker to retain transaction and trust accounting records, and tax rules require others. In practice:

• Records of an active tenancy or management agreement are kept for its duration.
• Financial and trust accounting records are kept for at least seven years, for tax and regulatory compliance.
• Application records for applicants who were not approved are kept for up to two years.
• An enquiry from someone who never became a customer is deleted on request.

Nevada residents — opting out of the sale of your information

Nevada law gives you the right to tell an operator not to sell information it has collected about you. Our designated request address for that purpose is management@sincityrentals-management.com. Send a verified request and we will respond within 60 days, extendable by a further 30 where reasonably necessary.

For completeness: we do not sell covered information, so there is nothing to stop. The address exists so that the right is usable rather than theoretical.

How it is protected

• The site is served only over an encrypted connection.
• Documents, photographs, and message attachments are stored privately and served only to people whose account is attached to that property or tenancy.
• Taxpayer identification numbers are encrypted so that the server can record one and cannot read it back.
• Backups leave the building encrypted the same way.
• Money and evidence records are append-only: an entry can be corrected by a further entry, and cannot be quietly altered or deleted.

No system is perfect. If information were exposed in a way that required it, we would notify affected people as Nevada law requires.

Children

Our services are not directed to anyone under 18, and we do not knowingly collect information from a minor. Where a lease lists minor occupants, that information comes from the adult applicant as part of the tenancy record. If you believe we have collected information from a minor, contact us and we will remove it.

Changes to this notice

If we change this notice in a way that materially affects what we collect or who receives it, we will change the effective date at the top, note what changed, and — for anyone with an account or an open enquiry — say so by email. Continuing to use the site after that means the updated notice applies.

Contact

Sin City Rentals Management · Las Vegas, Nevada
management@sincityrentals-management.com
(725) 696-9808

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